Regional hosting and data residency

Feature availability

Regional hosting and data residency are available only for Enterprise plans.

For more information, see Plans and pricing.

Snyk can host your data in a number of regions. During initial onboarding of your system, you can work with your account team to select a multi-tenant region. For single-tenant availability (Snyk Private Cloud), reach out to your account team in advance of onboarding.

By default, customers are hosted in the US region.

What is data residency?

Data residency allows you to control what region Snyk hosts a selected subset of your data in. For more information, see Regional and global data.

Data residency is available for Snyk Open Source, Snyk Code, Snyk Container, and Snyk Infrastructure as Code (IaC).

How does data residency work?

During your system onboarding, you can work with your account team to select a hosting region.

After you select a region, the data in that region cannot be migrated to another region. Moving to a new region requires a complete re-onboarding.

What regions are available?

Snyk offers data residency for the following regions:

RegionURL

USA (default)

https://app.snyk.io

EU (Germany, Frankfurt)

https://app.eu.snyk.io

AUS (Australia)

https://app.au.snyk.io

Single-tenant deployments may support more regions than the ones listed here, subject to validation of architectural service supportability by Snyk engineering.

Regional and global data

Snyk leverages a number of sub-processors to provide you with a high-quality service. Thus not all data types can be stored within your region of choice. The list of sub-processors is available on the Snyk website.

See How Snyk handles your data for product-specific examples of how this data is handled.

  • Snyk Open Source

  • Snyk Code

  • Snyk Container

  • Snyk Infrastructure as Code (IaC)

Regional multi and single-tenant hosting notes

Snyk offers almost all the same features, support, and performance in the regional multi and single-tenant regions as in the US region. For an up-to-date overview of feature parity across regions, reach out to your account team.

EU and AU datacenter account creation

EU and AU datacenter Snyk accounts are available only with the purchase of an Enterprise plan. The resources and URLs are as follows.

Login and Web UI URLs

EU

https://app.eu.snyk.io/

AU

https://app.au.snyk.io/

Using Snyk.io or app.snyk.io will not redirect you to these URLs.

Support Portal Tickets

EU

EU Tenant Support Portal

AU

AU Tenant Support Portal

API URLs

Follow the docs as usual, but base URLs are:

EU

API v1: https://api.eu.snyk.io/v1/ REST API: https://api.eu.snyk.io/rest/

AU

API v1: https://api.au.snyk.io/v1/ REST API: https://api.au.snyk.io/rest/

CLI and CI pipelines URLs

Both CLI and CI running CLI need to be configured to run against your instance. To do this, run the following:

EU

snyk config set endpoint=https://app.eu.snyk.io/api

AU

snyk config set endpoint=https://app.au.snyk.io/api

Alternatively, have an environment variable on your machine or CI tool:

EU

SNYK_API=https://app.eu.snyk.io/api

AU

SNYK_API=https://app.au.snyk.io/api

When running Jenkins, use the additional argument:

EU

--API=https://app.eu.snyk.io/api

AU

--API=https://app.au.snyk.io/api

IDEs URLs

Snyk IDE extensions have modifiable options similar to the CLI and need to be configured to use the appropriate endpoint. In the extensions settings for Snyk in your IDE, set the Custom Endpoint parameter to the appropriate value for EU and AU as follows.

Ensure you are using the latest version of IDE plugins. The following specifies the minimum version required: VSCode - 1.2.18 Visual Studio - 1.1.21 IntelliJ - 2.4.32

EU

https://app.eu.snyk.io/api

AU

https://app.au.snyk.io/api

Broker URLs

Follow github.com/snyk/broker docs as usual BUT add an extra environment variable in the container:

EU

-e BROKER_SERVER_URL=https://broker.eu.snyk.io

AU

-e BROKER_SERVER_URL=https://broker.au.snyk.io

For Broker deployed by Helm chart, follow https://github.com/snyk/snyk-broker-helm docs, and add the following variable:

EU

--set brokerServerUrl=https://broker.eu.snyk.io

AU

--set brokerServerUrl=https://broker.au.snyk.io

Broker with high availability (HA) mode URLs.

Follow the High availability mode instructions BUT use the following details for BROKER_DISPATCHER_BASE_URL:

EU

-e BROKER_DISPATCHER_BASE_URL=https://api.eu.snyk.io

AU

-e BROKER_DISPATCHER_BASE_URL=https://api.au.snyk.io

For Broker deployed by Helm chart, edit the values.yaml file to include the relevant details in brokerDispatcherUrl.

Broker with Code Agent URLs

Follow the Snyk Broker - Code Agent instructions BUT add an extra environment variable in the Code Agent container:

EU

-e UPSTREAM_URL=https://deeproxy.eu.snyk.io

AU

-e UPSTREAM_URL=https://deeproxy.au.snyk.io

For Broker with Code Agent deployed by Helm chart, follow the https://github.com/snyk/snyk-broker-helm instructions, and add the following variable in the Code Agent chart:

EU

--set upstreamUrlCodeAgent=https://deeproxy.eu.snyk.io

AU

--set upstreamUrlCodeAgent=https://deeproxy.au.snyk.io

Snyk Code Local Engine (SCLE)

Set up your values-customer-settings.yml with the correct Broker Server URL for your region, based on the values found in the Broker URLs instructions.

Then add an extra variable in the values-customer-settings.yml:

EU

deeproxy: verificationEndpoint: "https://api.eu.snyk.io/v1/validate/token/snyk-to-deepcode-proxy-validation"

AU

deeproxy: verificationEndpoint: "https://api.au.snyk.io/v1/validate/token/snyk-to-deepcode-proxy-validation"

How Snyk maintains GDPR compliance

Snyk takes privacy seriously and operates a global privacy program to meet the requirements of the GDPR, CCPA, and other applicable privacy laws. Snyk treats all user data the same way and uses industry-standard technical and organizational measures to secure the information Snyk stores. Snyk's Privacy Program is tailored to meet both legal requirements and your needs.

Learn more at the Snyk Privacy Policy.

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