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Regional hosting and data residency

Feature availability This feature is available with Enterprise plans. See pricing plans for more details.
Snyk can host your data in a number of regions. During your system's initial onboarding, you can work with your account team to select a region.
By default, customers are hosted in the US region.

What is data residency?

Data residency allows you to control what region Snyk hosts a selected subset of your data in. For more information. see Regional and global data on this page.

How does data residency work?

During your system onboarding, you can work with your account team to select a hosting region.
After you select a region, the data in that region cannot be migrated to another region. Moving to a new region requires a complete re-onboarding.

What regions are available?

Snyk offers data residency for the following regions:
Region
URL
USA (default)
https://app.snyk.io
EU (Germany, Frankfurt)
https://app.eu.snyk.io
AUS (Australia)
https://app.au.snyk.io

Regional and global data

Snyk leverages a number of sub-processors to provide you with a high quality service. Thus not all data types can be stored within your region of choice. The list of sub-processors is available on the Snyk website.
See How Snyk handles your data for product-specific examples on how this data is handled.
Product
Regionally stored data
Globally stored data
  • Snyk Open Source
  • Snyk Code
  • Snyk Container
  • Snyk Infrastructure as Code (IaC)
  • Vulnerability data
  • Vulnerability source
  • Audit logs
  • Integration-related data
  • Customer source code
  • Billing data
  • Customer relationship management data
  • Operational logs and metrics
  • Product analytics
  • Support Tickets
  • User authentication data

EU and AU region hosting notes

Snyk offers almost all the same features, support, and performance in the EU region as in the US region.
The following features are not yet available:
  • Summary and Issues tabs in Reporting
  • C/C++ language support in Snyk Open Source
  • Snyk Cloud

EU and AU datacenter account creation

EU and AU datacenter Snyk accounts are available only with the purchase of an Enterprise plan. The resources and URLs are as follows.

Login and Web UI URLs

EU
AU
Note: using Snyk.io or app.snyk.io will not redirect you.

API URLs

Follow the docs as usual, but base URLs are:
EU
v1: https://api.eu.snyk.io/v1/ v3: https://api.eu.snyk.io/rest/
AU
v1: https://api.au.snyk.io/v1/ v3: https://api.au.snyk.io/rest/

CLI and CI pipelines URLs

Both CLI and CI running CLI need to be configured to run against your instance. To do this, run the following:
EU
snyk config set endpoint=https://app.eu.snyk.io/api
AU
snyk config set endpoint=https://app.au.snyk.io/api
Alternatively, have an environment variable on your machine or CI tool:
EU
SNYK_API=https://app.eu.snyk.io/api
AU
SNYK_API=https://app.au.snyk.io/api
When running Jenkins, use the additional argument:
EU
--API=https://app.eu.snyk.io/api
AU
--API=https://app.au.snyk.io/api

IDEs URLs

IDEs are all running CLI under the hood, so use the settings to set the endpoint accordingly. In your IDE settings you will have a "Custom Endpoint" parameter for the custom value.
For Snyk Code, ensure the latest version of IDE plugins are in use. The following specifies the minimum version required:
VSCode - 1.2.18 Visual Studio - 1.1.21 IntelliJ - 2.4.32

Broker URLs

Follow github.com/snyk/broker docs as usual BUT add an extra environment variable in the container:
EU
-e BROKER_SERVER_URL=https://broker.eu.snyk.io
AU
-e BROKER_SERVER_URL=https://broker.au.snyk.io
For Broker deployed by Helm chart, follow https://github.com/snyk/snyk-broker-helm docs, and add the following variable:
EU
--set brokerServerUrl=https://broker.eu.snyk.io
AU
--set brokerServerUrl=https://broker.au.snyk.io

Broker with Code Agent URLs

Follow the Snyk Broker - Code Agent instructions BUT add an extra environment variable in the Code Agent container:
EU
-e UPSTREAM_URL=https://deeproxy.eu.snyk.io
AU
-e UPSTREAM_URL=https://deeproxy.au.snyk.io
For Broker with Code Agent deployed by Helm chart, follow the https://github.com/snyk/snyk-broker-helm instructions, and add the following variable in the Code Agent chart:
EU
--set upstreamUrlCodeAgent=https://deeproxy.eu.snyk.io
AU
--set upstreamUrlCodeAgent=https://deeproxy.au.snyk.io

How Snyk maintains GDPR compliance

Snyk takes privacy seriously, and operates a global privacy program to meet the requirements of the GDPR, CCPA, and other applicable privacy laws. Snyk treats all user data the same way and uses industry-standard technical and organizational measures to secure the information Snyk stores. Snyk's Privacy Program is tailored to meet both legal requirements and your needs.
Learn more at the Snyk Privacy Policy.
© 2022 Snyk Limited